Speak to people, even if you don't know their names. There is nothing as nice or cheerful as a friendly word of greeting.
Smile at people. It takes seventy-two muscles to frown and only fourteen to smile. Your smile is one of your finest assets. Use it regularly.
Call people by name. The sweetest music to any person's ears is the sound of his own name.
Be friendly and helpful. If you want a friend, be one.
Be cordial. Speak and act as if everything you do is a genuine pleasure. Try to look happy, and you'll be happy.
Be genuinely interested in people. If you try, you can like everybody. Don't limit yourself to a few friends when there are so many likeable people all around you.
Be generous with praise and sparing with criticism.
Be considerate of the feelings of others.
Watch for ways to serve others. What we do for others counts most in life.
Add to all of these a good sense of humor, a generous dose of patience, and a dash of humility.
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